FAQ

• Bed sizes:
  120 x 200 cm slatted frame, mattress, bed base
• Closet
• Wardrobe
• Table with 2 chairs
• Desk with chair and roll container
• Shelves and storage compartments
• Kitchen with stove (2 x ceramic hob with Ø 14,5 cm and Ø 18 cm, mostly with oven, partly with microwave), circulating air extractor hood, sink, refrigerator with 3-star freezer compartment
• Bathroom with shower, toilet, sink and storage facilities
• Partly with terrace/balcony/roof terrace
• Textile exterior blinds (north, south and west apartments), Venetian blinds (east apartments)
• Underfloor heating
• Ceiling lamps
• Smoke alarm
• Telecommunications connections for Internet and TV
• Partly with sofa and coffee table

Smarthome (apartments on the 5th floor):

• Control of underfloor heating, electric shutters, lighting... You can find more information here

Not included in the apartments:

• TV, PC, dishes, bedding, balcony furniture, storage room/basement, curtain rods and curtains.

Notes:

• Furniture is permanently installed and may not be removed.
• Wheelchair accessible apartments are available.

You will need cutlery, cooking pots and other necessary kitchen utensils. Further, you have to bring your bedding, bathroom utensils and all your personal belongings with you.

We have sophisticatedly designed and furnished the apartments. Therefore, you cannot remove any furniture or add any furniture (except balcony furniture). In order not to damage the apartments we do not allow attachments of any kind - no nails, dowels, power strips etc. and no picture frames, posters, etc. on walls and doors.

You can choose between five types of apartments:

• Apartment 'Comfort':
  one-room apartment (22-25 m²) 
   
• Apartment 'Comfort L':
  one-room apartment (25-33 m²) 
   
• Apartment 'Comfort XL':
  one-room apartment (43 m²) 
   
• Apartment 'Double':
  three-room apartment (55 m²) 
   
• Apartment 'Penthouse':
  one-room apartment (19 m²)

No. The keeping of pets of any kind is generally not permitted because of hygienic reasons and to show consideration for people with allergies.

After you have registered on our website you can choose a parking space and request the rental contract.

You need a fully completed rental agreement.

Please email the rental team to inquire about any availability.

4th upper floor

• Lounge

3rd upper floor

• Fitness room
• Laundromat

General

• Parking spaces
• Bicycle parking spaces
• Elevator in the building

You can read about the times of use for the common areas in the house rules. Furthermore, the opening hours are posted directly in the respective rooms. 

After registering online, you can book a viewing appointment of your choice in the categroy "viewing calendar".

We would be pleased to show you our apartment complex and the common areas, depending on availability also an apartment. 

With the flat-rate additional charges all your consumption costs are covered and paid. There is no additional individual billing.

Included is: water, hot water, heating, electricity, caretaker, internet/wifi up to 25 mbit/s, TV connection, cleaning of the common areas etc.

Hint: The radio and television contribution (formerly GEZ) is not included, as this is a personal contribution.  

The inspection and recording of the condition of the apartments is associated with an increased effort due to their furnished condition (condition inspection and inspection at the beginning and end of the tenancy, coordination of takeover, acceptance and return dates). Against this background, the tenant pays a processing fee in the amount of 100 euros, which is paid in cash and receipted upon handover of the apartment.

With the i Live app, you can get in touch directly with your neighbors, other residents or even with the property management. The app informs you about all important news around i Live and your location.

Internet (WIFI): up to 10 MBit/s – for free

TV signal: IP-TV (You can find more information about IP-TV here)

• identity card
• if necessary, proof of insurance

A landlord certificate will be given to you on the day of the apartment handover.

You will get two apartment keys and one for your mailbox.

On the day the rental starts. If this day is a Saturday, Sunday or public holiday, the apartment will be handed over on the following working day.

After consultation with our community manager, another, later day may be possible.

Yes, provided that the deposit is received at least one week before the handover date. In addition, the processing fee must be paid in cash on the day of the apartment handover.

In addition, the following documentation must be provided at the time of transfer:

• Written power of attorney for transfer
• Presentation of the identity card of the authorized representative
• Copy of your identity card

You can cancel your rental contract on 28.02 and 31.08 every year with a notice of at least three months.

The cancellation can be made in text form for the tenant. Please send your cancellation by email to the rental team.

On the day the rental ends. If this day is a Saturday, Sunday or public holiday, the apartment will be handed over on the previous working day.

The apartment needs to be returned in a clean condition in accordance with the contract. We will send you further information with the cancellation confirmation.

Before you move out, the community manager will come by to give you tips on how to prepare for your move out. This is important so that you don't get "stressed" with the renovation work on move-out day and the new tenant can relax and move into a nice, clean room.

The house rules are part of your rental agreement. They are attached to the contract.

You can find the energy performance certificate here.